WELCOME | AVFANTAY.COM - site sells ura dvd video, adult dvd movie, western, japanese and asian adult dvd & adult anime dvd

How do you pack the disc when you ship to me?
All orders are shipped in a plain box or envelope. No mention of its contents appears on the box. For our return address we use initials receive the same level of privacy.
There is no sign, no label, no cover and no trade mark; so no one would really know what actually inside. All International orders have special way of packaging.

1) DVD, or CD will be taken out from the juke case. No juke case will be shipped.

2) Each DVD or CD will put in to a CD envelope to make the package look as thin like document, and also it protects from scratch. Of course if the order has only one or two disk, we will insert a card board to prevent damage of the disk.

3) All international orders will have double layer wrapping the disk.

4) We will use a different name on the return address of the shipping label for your privacy.

Please feel free to email us if you have any special request. Email: sales@avfantasy.com

How long will I receive my order?

International orders are shipped via US Postal Service Air Mail. Customer will receive notification within 24 hrs to confirm total order amount. Most non-America orders will arrive in 7-10 business days. Cases are not provided for International orders for the sole purpose of getting through customs inspection.

Domestic Orders are shipping by U.S. Priority Mail or UPS. It usually arrives within 2-4 business days.

**Note** All orders over $150.00 of purchase are free worldwide.

Special Packaging for International orders:

1) DVD, or CD will be taken out from the juke case. No juke case will be shipped.

2) Each DVD or CD will put into a CD envelope to make the package look as thin like document, and also it protects from scratch. Of course if the order has only one or two disk, we will insert a card board to prevent damage of the disk.

3) All international orders will have double layer wrapping the discs.

4) We will use a different name on the return address of the shipping label for your privacy.

Delivery & Handling Fees

US Domestic/Overseas Delivery and Handling Fees

Any US domestic order will be dispatched by using U.S. Priority Mail, or UPS Ground Service from UPS.
- For the rest of world, will all be dispatched by using normal U.S. Air Mail.

Number of DVD(s)	U.S.	Other Country
1 �C 3 DVD	$5.00 (USPS Priority Mail)	$5.00 (U.S. Air Mail)
4 �C 6 DVD	$5.00 (USPS Priority Mail)	$9.00 (U.S. Air Mail)
7 �C 9 DVD	$5.00 (USPS Priority Mail)	$13.00 (U.S. Air Mail)
10 or above DVD	$5.00 (USPS Priority Mail)	For over 10 Discs��additional $1.00/Disc
Purchase with over $150	FREE Shipping (USPS Priority Mail)	FREE Shipping (U.S. Air Mail)

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Express Delivery Fees

All of the express delivery will be dispatched by U.S. EMS.
- For Express Delivery Orders, we have staff that takes care of your package, till it��s been shipped out.

Number of DVD(s)	Package(s)	Any Destination Country
1 �C 5 DVD	1	$35
1 �C 10 DVD	1	$50
1 �C 20 DVD	2	$80
1 �C 30 DVD	3	$120

Can I use other shipping carriers besides U.S. Postal Service?
Yes, Please email us which shipping carrier you prefer, and we will take care the rest for you.

AVFantasy.com Do Not Ship to the following States, Cities, and Zip Code.

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State:

Alabama

Arkansas

Kansas

Mississippi

Oklahoma

Utah

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Cities:

Florida-Jacksonville

Florida-Tallahassee

Florida-Tampa Bay

Indiana-Indianapolis

Ohio-Cincinnati

Tennessee-Memphis

Texas-Austin

Texas-Dallas

Texas-Houston

Texas-San Antonio

Texas-Waco

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Zip Codes:

NY 14200 thru 14299

NC 27500 thru 27999

NC 28300 thru 28599

PA 17000 thru 17199

TX 76035 thru 76199

LA 71001, 71227, 71234, 71235, 71241, 71245, 71270, 71272, 71273, 71275

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Domestic/International Orders

What is the status of my order?

Your order status is available on-line 24 hours a day. Log-in to your account and click on Order History for details on any order you have placed with us.

I forgot my order number. How can I find it?

Check your Order History for details. You will find the order number there.

Is the shopping cart SSL secure?

Internet Security is a top priority at avfantasy.com, and we use the most up-to-date measures to keep your shopping experience safe and secure. You can tell that a browser is secure in a couple of different ways:

In a non-secure mode, the web site address begins with 'http://'. In a secure mode, the address should begin with 'https://' - that 's' stands for 'secure'. You will notice yourself entering a secured zone after you enter in your billing information when placing an order.

At this time, some browsers will display a window that notifies you that you are entering the secured zone. Once in the secured zone, you will begin receiving pages in a highly secure and encrypted format.

On the bottom left hand or bottom right hand corners of your browser window, you should see icon symbols that indicate the safety of this site. Netscape 1.x, 2.x & 3.x will display a solid key symbol on a secured site and a broken key symbol on a non-secured site. Netscape 4.x will display a closed padlock symbol on a secured site and an opened padlock symbol on a non-secured site. Internet Explorer (all current versions) will display a closed padlock symbol on a secured site and an opened padlock symbol on a non-secured site.

**Note** Please keep in mind that our online store will not allow an order to go through unless the site is secured.

Will I really get what I see in the movie previews on the CD I am ordering?
Absolutely, all the movie previews are captured from the original DVD. We guarantee you will get exactly what you see.

What is the Regional coding of your DVD-ROMs?
All the DVD-ROMs have NO Regional Coding which means that they are playable worldwide (All Region).

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Payment Options

Pay by Credit Cards

AVFantasy.com accepts JCB, Visa, MasterCard, American Express and Discover. We will process your card as soon as we receive your order.

Fax-In Orders

If you wish to order by fax using credit cards, you may do so by providing us the following information and fax it to (626)369-2371.

Your name appears on your credit card & billing address. Shipping address if different than the billing.

For each item you wish to order, provide us the item number, description & price as it shown on our website.

Add up the subtotal, plus shipping and handling, add 9.75% Sales Tax if you reside in California.

Please provide your credit card numbers, expiration date and phone number of the card issued bank.

Your email address and phone number (so we can send order confirmation to you)

Mail-In Order

Pay by Personal Checks, Money orders, Bank Check, Cashier��s Check or Cash.

For U.S. domestic orders, we accept personal checks, money orders, Bank Checks or Cash. For international orders, we accept money orders or cash in US dollars only. Please be sure the bank issuing your money order has a corresponding US bank.

Send a check with your order & make the check payable to:

Wire transfer

If you wish to pay by "Wire Transfer". Please email us: sales@avfantasy.com

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Discreet Service

avfantasy.com values your privacy and offers the ultimate in discreet service.

Discreet Billing

What is the company name that will show on my credit card statement?

The name which will show on your credit card is ��Optical Xtreme��

Is avfantasy.com listed on the invoice?

Yes, but it will only send it to you by email. We will not send the invoice with your DVDs.

Discreet, Fast Shipping

Is avfantasy.com show on the shipping label?

No, it will be show as ��Optical Xtreme��.

When will my order ship?

99% of avfantasy.com's orders will be ship out within 1 business day.

Discreet Customer Service

If a customer service rep has to call me how will they identify themselves?

avfantasy.com will not call our customers. The only way we communicate is by emails. If any one calls you asking you about your avfantasy.com��s order, please do not disclosure. Hang off the phone immediately.

Do Order Confirmation emails mention avfantasy.com?

Yes, avfantasy.com will show on your confirmation emails.

Can I turn off Order Confirmation emails?

Yes, you can turn off Order Confirmation emails in the ��My Account�� section.

Do I need to input my phone number to order?

No, phone number is not necessary.

Complete Customer Privacy

Will you sell my email or address information to third parties?

No, avfantasy.com will not do such thing. We value your privacy and will not sell to anybody.

Will you send any promotional mail to my physical mailbox?

No, we do not send any promotional mail via snail mail.

Do you send promotional emails?

Yes, we do send promotional emails which consist of coupons, new site features and other customer related information. You can turn off this feature by access to ��My Account��.

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Coupons & Promotional Code

How to Sign Up Coupon Mailing List?

You must become a registered customer of avfantasy.com in order to receive our coupon code. Please click here to become a registered customer.

Coupon Restrictions & Rules

A coupon can only used once on a given avfantasy.com's Account

You must use the coupon on the dates which been given.

avfantasy.com's coupon can not be re-sell or pass to 3^rd party.

There is no specific date or schedule when you will receive our coupon code.

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Domestic/International Orders

What is the status of my order?

Your order status is available on-line 24 hours a day. Log-in to your account and click on Order History for details on any order you have placed with us.

I forgot my order number. How can I find it?

Check your Order History for details. You will find the order number there.

Is the shopping cart SSL secure?

**Note** Please keep in mind that our online store will not allow an order to go through unless the site is secured.

Will I really get what I see in the movie previews on the CD I am ordering?
Absolutely, all the movie previews are captured from the original DVD. We guarantee you will get exactly what you see.

What is the Regional coding of your DVD-ROMs?
All the DVD-ROMs have NO Regional Coding which means that they are playable worldwide (All Region).

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Do you sell "Bootlegged" copies to your customers?

No, all DVD, VCD Section are not "bootlegged" copy. All of our products are imported from Japan, Taiwan and Hong Kong. We offer you the ORIGINAL COPY of the DVD & VCD. All the DVD and VCD will ship with the ORIGINAL jacket covers image. This is our guarantee to you.

**Note** Bootlegged, it means DVD-R, CD-R Copies and pirates

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Exchange Policy

If product you received is defective or can not be played, we will exchange it for the same title. You must first email us to get an RMA number (Return Merchandise Authorization). RMA number must be written outside the package before you send it back to us. Please provide us the following information in your email:

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Your sales order number.

The exact item number of the product.

An explanation of what player or system you are using.

A complete explanation of what went wrong (please be as specific as possible)

Please send the defective/Problem DVD back to:

AVFantasy.com

RMA Dept.

15810 E. Gale Ave. #136

Industry, CA 91745

U.S.A.

**Note** avfantasy.com will not pay or reimburse return shipping or postage on all returns or exchange items. But we will pay one way shipping postage back to you on exchange items. In addition, all international customers agree to be responsible for all fees and duties if the package is returned.

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Why do I have to fax my photo ID and credit information?

We occasionally request this information to protect our customers from the large volume of international credit fraud. We use this information to verify your account. After your account is verified you will not have to provide this information again.

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DVD Region Codes

Region 1-USA, Canada, North America

Region 2-Japan, Europe, South Africa, Greenland and the Middle East, Egypt

Region 3-South East Asia, Hong Kong, Korea, and Taiwan.

Region 4-Australia, New Zealand, Pacific Islands, Central America, Mexico, South America, and the Caribbean

Region 5-Eastern Europe (Russia and the former Soviet Union), the Indian subcontinent, Africa and Mongolia

Region 6-China

Region 7-Reserved

Region 8-Special international venues (airplanes, cruise ships, etc.)

Region ALL & Region 0-This designation indicates that the individual DVD can be played worldwide.